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Technical Support

Telephone Support

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You may not need on-site service. The answer to your problem might be a phone call or form fill away.

When you need technical support, you can be confident that our service experts will provide the help you need. Fully staffed with experienced engineers who are knowledgeable in every aspect of your equipment, our technical support team can provide troubleshooting, operation advice, programming advice and parts recommendations.

Telephone Support

Please select the product group from the links below to assist you in getting the technical support you require.

CNC Systems

All components of a Computerized Numerical Control system including the Control, Display, Servo/Spindle amplifiers and motors.

Industrial Automation Products

Includes Programmable Logic Controllers (PLC), Automation Platforms (PAC), Human Machine Interface (HMI), Motion Controllers, Software, Networks, General Purpose AC Servo, Motor Control, Circuit Breaker, PowerGate HVAC Controller and Variable Frequency Drives (VFD).

Robot Products

Robots and all related components of a Robot System including the Drive Unit.

Mr. Slim & Mini-Splits Air Conditioning

These products supported by the Mitsubishi Electric Cooling & Heating Division and this will redirect you to their website to find support.

Need Support for Different Products?

If you are seeking support for a Mitsubishi Electric product that is not listed above, (i.e. Air Conditioning Systems, Automotive Equipment, Elevators and Escalators, Energy Systems, Semiconductors & Devices, Visual Information Systems, Space Systems, Public Systems, etc.) please visit the Mitsubishi Electric-USA website.