Last Updated: March 31, 2023
Mitsubishi Electric Automation, Inc., its affiliates ("MEAU," "we," "our," "us") are committed to safeguarding the privacy of our customers and users ("you" or "your") who visit our website, including [https://us.mitsubishielectric.com/fa/en/ - https://mx.mitsubishielectric.com/fa/es/ - https://mitsubishisolutions.com/ - https://cloud.go.mitsubishisolutions.com - https://go.meau.com/ - https://mitsubishipackaging.com - https://mitsubishiautomotivesolutions.com - https://mitsubishiprocess.com - https://mitsubishipackaging.es - https://mitsubishienergy.com - https://smartindustry.us - https://www.mitsubishiinmotion.com - https://shop1.us.mitsubishielectric.com/] websites (the "Website").
Some jurisdictions may provide for additional privacy rights and disclosures to their residents or relevant data subjects that may apply to you in certain circumstances. For example, your Personal Information may be subject to the EU General Data Protection Regulation ("GDPR"), the UK GDPR, the California Consumer Privacy Act (along with any implementing regulations and as may be amended, the "CCPA"), or other relevant data protection laws. If your personal information (as defined in our California Privacy Statement) is subject to the CCPA, please see our California Privacy Statement for additional disclosures, our Notice at Collection, and a description of your rights under the CCPA, available here.
While using our website or when you otherwise interact with us, we may collect certain information from or about you, including "Personal Information." When we use the term "Personal Information" we mean information that can help us directly or indirectly identify you, such as your name, email address, home address, telephone number, Internet Protocol ("IP") address, or other online identifiers, among other information. We may collect some of this information directly from you, automatically through your use of the website, and from other sources.
We may collect personal information when you (i) purchase, send for repair, or return one of our products; (ii) contact us through available forms on the website, via email, or through our customer service lines; (iii) complete surveys provided by us]; (iv) post or share information on our website; and (iv) create an account to use certain of our services.
Depending on how you interact with us, we may collect the following types of personal information, including:
Please note that depending on your jurisdiction, some of this information may be considered sensitive personal information or similarly defined information under certain data protection laws.
We may use third-party web analytics services on the website, including Google Analytics. We use Google Analytics to help us understand how people are using our website. To find out more about how Google Analytics collects and processes data, please click here. Google Analytics has its own cookies that it uses to track and aggregate this information. You can prevent the use of Google Analytics relating to your use of our website by downloading and installing the browser plugin available here.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The help feature on most browsers provides information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. You can also control cookies (i) through most browsers by changing your cookie settings, which are typically found in the "options" or "preferences" menu of your browser, and (ii) through various third-party tools, which can be found here.
Please note that if you do not accept cookies, you may not be able to use some features of our website, and we recommend that you leave them turned on.
We may also obtain personal information from other sources, such as:
We may collect, use, or otherwise process personal information for various purposes, including:
Certain data protection laws may require that we have established a lawful basis or legal basis for our collection, use, disclosure, or other processing of your personal information. Where required by applicable data protection laws, we ensure that we have identified a lawful or legal basis under which such processing may occur. Depending on how you interact with us and our purpose for processing your personal information, such lawful or legal basis for processing personal information may include:
In order to run our business and provide services to you, we may disclose your personal information and other information to third parties, including the following:
We support Do Not Track ("DNT"). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.
The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we are unable to completely guarantee the security of the personal information we have collected from or about you.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting, reporting requirements, or legal requirements and consistent with applicable privacy, data protection, and data retention laws. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We do not knowingly solicit or collect personal information from children under 13. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child under 13 years old, please contact us using the information provided inContact Usbelow. We will delete such information within a reasonable time.
We are an international company with our main operating location(s) in the U.S. As such, your personal information may be transferred, stored, or otherwise processed in the United States and other locations. When you provide personal information to us from outside of the U.S., please be aware that we will receive and process it in the U.S. and that U.S. data protection laws may be different from those of your country of residence. We may transfer the personal information we collect to other countries where we do business, which may not have the same data protection laws as the country in which you originally provided the information. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information. You can contact us through the information provided inContact Usbelow for further information on specific mechanisms we utilize for transferring personal information and the countries to which such transfer may be made.
Depending on where you are located and applicable laws, you may have certain rights to your personal information. The rights described in this section are subject to exemptions and other limitations under applicable law.
Depending on applicable law, and subject to certain exemptions or limitations, your rights may include:
You may also have the following rights related to our marketing practices:
You can exercise applicable rights, as described above, through the following: