On-Site Service

On Site Service

On-site field service is available for situations that cannot be resolved through phone support. Our engineers arrive equipped with diagnostic equipment, tools and replacement parts to provide troubleshooting services as well as operations and programming support. Depending on the nature of the problem and the age and condition of your equipment, engineers may simply diagnose a faulty circuit, replace a defective module, or recommend the best alternative. We evaluate system performance and make recommendations to maximize uptime and increase productivity. Call us at 847-478-2500 x2, email service@meau.com or contact your nearest regional service center to arrange a visit.

Types of Services Performed

  • CNC equipment repairs
  • System enhancements and startups
  • Training
  • CloudCNC® backups
  • Retrofits for AC spindles, DC spindles, and VFDs

Our Certified Service Partner Program (CSPP) provides on-site repair of general purpose A800/A700 and F800/F700 Series Variable Frequency Drives and PowerGate systems. Locate your local CSPP partner.

Service Call Rates

Regional Service Centers

  • Illinois (Vernon Hills)
    Telephone- 847.478.2500 Ex. 2
    Fax- 847.478.2650
  • California (Cypress)
    Telephone- 714.699.2625
    Fax- 847.478.2650
  • Georgia (Duluth)
    Telephone- 678.258.4529
    Fax- 678.258.4519
  • Mexico (Querétaro)
    Telephone- (Customer Service) +52.442.153.6050 Ex. 1
    Telephone- (Technical Support) +52.442.153.6050 Ex. 2
    Email- servicio@meau.com.mx