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New CNC Total Care Package Service Offering - Value-added service to optimize machines, and keep them as productive as when first purchased.

High Speed Drill

Vernon Hills, Illinois - June 12, 2019

Mitsubishi Electric Automation, Inc. announces the CNC Total Care Package service for its CNC systems. The service package is tailored for Mitsubishi Electric’s M8, M7, and M6 Control Series.

Mitsubishi Electric is the largest supplier of customized CNC systems for machine tool builders worldwide, and currently has more than 100,000 CNC systems in operation throughout North America. This service offering is targeted toward engineering, manufacturing and maintenance personnel who interact with CNC machines, as well as plant managers who control maintenance budgets and spending.

The Total Care Package provides maintenance by combining three existing services: CloudCNC® backup, machine tuning, and preventive maintenance. The resulting outcome is increased efficiency and accuracy, and the overall reduction of machine downtime. While the CNC Total Care Package is customized to meet each customer’s machine needs, specific services performed during maintenance visits include a thorough machine inspection, the replacement of drive fans and batteries if necessary, and a comprehensive CloudCNC backup of the machine’s parameters, ladders and data.

“Based on customer feedback, as well as feedback from engineers in the field, we are confident that combining services into an affordable package will optimize manufacturing,” said Adam Gatza, business development specialist at Mitsubishi Electric Automation, Inc. “The ultimate goal is to get their machines running as close to new as possible.”

Additional information about the CNC Total Care Package is available at https://us.mitsubishielectric.com/fa/en/support/services/cnc-total-care-package.


— About Mitsubishi Electric Automation, Inc.

Headquartered in Vernon Hills, Ill., Mitsubishi Electric Automation, Inc. is a U.S. affiliate company of Mitsubishi Electric Corporation. It offers a broad product portfolio including programmable automation controllers (PAC), programmable logic controllers (PLC), human machine interfaces (HMI), variable frequency drives (VFD), servo amplifiers and motors, control software, computerized numerical controllers (CNC), motion controllers, robots and low-voltage power distribution products. Additional information about Mitsubishi Electric Automation is available at us.mitsubishielectric.com/fa/en/.

— About Mitsubishi Electric Corporation

With more than 100 years of experience in providing reliable, high-quality products, Mitsubishi Electric Corporation (TOKYO: 6503) is a recognized world leader in the manufacture, marketing, and sales of electrical and electronic equipment used in information processing and communications, space development and satellite communications, consumer electronics, industrial technology, energy, transportation, and building equipment. Mitsubishi Electric enriches society with technology in the spirit of its “Changes for the Better.” The company recorded a revenue of 5,003.6 billion yen (U.S.$ 37.3 billion*) in the fiscal year ended March 31, 2023. For more information, please visit www.MitsubishiElectric.com.

*U.S. dollar amounts are translated from yen at the rate of \134=U.S.$1, the approximate rate on the Tokyo Foreign Exchange Market on March 31, 2023

— About Mitsubishi Electric Factory Automation Business Group

Offering a vast range of automation and processing technologies, including controllers, drive products, power distribution and control products, electrical discharge machines, laser processing machines, computerized numerical controllers, and industrial robots, Mitsubishi Electric helps bring higher productivity – and quality – to the factory floor. In addition, our extensive networks around the globe provide direct communication and comprehensive support to customers. The global slogan "Automating the World" shows the company's approach to leverage automation for the betterment of society, through the application of advanced technology, sharing know-how and supporting customers as a trusted partner. For more about the story behind "Automating the World" please visit: www.MitsubishiElectric.com/fa/about-us/automating-the-world

— About e-F@ctory

e-F@ctory is Mitsubishi Electric's integrated concept to build reliable and flexible manufacturing systems that enable users to achieve many of their high speed, information driven manufacturing aspirations. Through its partner solution activity, the e-F@ctory Alliance, and its work with open network associations such as The CC-Link Partners Association (CLPA), users can build comprehensive solutions based on a wide ranging "best in class" principle.
In summary, e-F@ctory and the e-F@ctory Alliance enable customers to achieve integrated manufacturing but still retain the ability to choose the most optimal suppliers and solutions.

*e-F@ctory, iQ Platform are trademarks of Mitsubishi Electric Corporation in Japan and other countries.
*Other names and brands may be claimed as the property of others.
*All other trademarks are acknowledged

— Media Contact

Pam Summers
Marketing Communications Manager
Mitsubishi Electric Automation
Pam.Summers@meau.com
+1 (847) 478-2415