News Center

New CNC Total Care Package Service Offering - Value-added service to optimize machines, and keep them as productive as when first purchased.

High Speed Drill

Vernon Hills, Illinois - June 12, 2019

Mitsubishi Electric Automation, Inc. announces the CNC Total Care Package service for its CNC systems. The service package is tailored for Mitsubishi Electric’s M8, M7, and M6 Control Series.

Mitsubishi Electric is the largest supplier of customized CNC systems for machine tool builders worldwide, and currently has more than 100,000 CNC systems in operation throughout North America. This service offering is targeted toward engineering, manufacturing and maintenance personnel who interact with CNC machines, as well as plant managers who control maintenance budgets and spending.

The Total Care Package provides maintenance by combining three existing services: CloudCNC® backup, machine tuning, and preventive maintenance. The resulting outcome is increased efficiency and accuracy, and the overall reduction of machine downtime. While the CNC Total Care Package is customized to meet each customer’s machine needs, specific services performed during maintenance visits include a thorough machine inspection, the replacement of drive fans and batteries if necessary, and a comprehensive CloudCNC backup of the machine’s parameters, ladders and data.

“Based on customer feedback, as well as feedback from engineers in the field, we are confident that combining services into an affordable package will optimize manufacturing,” said Adam Gatza, business development specialist at Mitsubishi Electric Automation, Inc. “The ultimate goal is to get their machines running as close to new as possible.”

Additional information about the CNC Total Care Package is available at https://us.mitsubishielectric.com/fa/en/support/services/cnc-total-care-package.


— About Mitsubishi Electric Automation, Inc.

Headquartered in Vernon Hills, Ill., Mitsubishi Electric Automation, Inc. is a U.S. affiliate company of Mitsubishi Electric Corporation. It offers a broad product portfolio including programmable automation controllers (PAC), programmable logic controllers (PLC), human machine interfaces (HMI), variable frequency drives (VFD), servo amplifiers and motors, control software, computerized numerical controllers (CNC), motion controllers, robots and low-voltage power distribution products. Additional information about Mitsubishi Electric Automation is available at us.mitsubishielectric.com/fa/en/.

— Media Contact

Pam Summers
Marketing Communications Manager
Mitsubishi Electric Automation
Pam.Summers@meau.com
+1 (847) 478-2415