New CNC Total Care Package Service Offering - Value-added service to optimize machines, and keep them as productive as when first purchased.

Mitsubishi Electric Automation, Inc. Press Release

Vernon Hills, Illinois - June 12, 2019

Mitsubishi Electric Automation, Inc. announces the CNC Total Care Package service for its CNC systems. The service package is tailored for Mitsubishi Electric’s M8, M7, and M6 Control Series.

Mitsubishi Electric is the largest supplier of customized CNC systems for machine tool builders worldwide, and currently has more than 100,000 CNC systems in operation throughout North America. This service offering is targeted toward engineering, manufacturing and maintenance personnel who interact with CNC machines, as well as plant managers who control maintenance budgets and spending.

The Total Care Package provides maintenance by combining three existing services: CloudCNC® backup, machine tuning, and preventive maintenance. The resulting outcome is increased efficiency and accuracy, and the overall reduction of machine downtime. While the CNC Total Care Package is customized to meet each customer’s machine needs, specific services performed during maintenance visits include a thorough machine inspection, the replacement of drive fans and batteries if necessary, and a comprehensive CloudCNC backup of the machine’s parameters, ladders and data.

“Based on customer feedback, as well as feedback from engineers in the field, we are confident that combining services into an affordable package will optimize manufacturing,” said Adam Gatza, business development specialist at Mitsubishi Electric Automation, Inc. “The ultimate goal is to get their machines running as close to new as possible.”

More Information

- About Mitsubishi Electric Automation, Inc.

Headquartered in Vernon Hills, Ill., Mitsubishi Electric Automation, Inc. is a U.S. affiliate company of Mitsubishi Electric Corporation. It offers a broad product portfolio including programmable automation controllers (PAC), programmable logic controllers (PLC), human machine interfaces (HMI), variable frequency drives (VFD), servo amplifiers and motors, control software, computerized numerical controllers (CNC), motion controllers, robots and low-voltage power distribution products. Additional information about Mitsubishi Electric Automation is available at us.mitsubishielectric.com/fa/en/.

- About Mitsubishi Electric Corporation

Guided by its corporate philosophy, Mitsubishi Electric Corporation (TOKYO: 6503) places sustainability at the core of its operations and values stakeholder trust—encompassing society, customers, shareholders and employees. In pursuing profitability, capital efficiency and growth, Mitsubishi Electric works closely alongside customers to develop value-added solutions that address today's complex challenges while enhancing the company's sustainable corporate value. Founded in 1921, Mitsubishi Electric has over a century of experience in delivering reliable, high-quality products and solutions. With over 200 group companies and approximately 150,000 employees worldwide, the company is a recognized global leader in manufacturing, marketing and selling electrical and electronic equipment and systems across a broad range of sectors, including public utility systems, energy systems, defense and space systems, factory automation systems, automotive equipment, building systems, air conditioning systems & home products, digital innovations, and semiconductor & devices. Mitsubishi Electric recorded consolidated revenue of 5,521.7 billion yen (U.S.$ 36.8 billion*) in the fiscal year that ended on March 31, 2025. For more information, please visit www.MitsubishiElectric.com.

*JPY 150=USD 1, the approximate rate on the Tokyo Foreign Exchange Market on March 31, 2025

- About Mitsubishi Electric Factory Automation Business Group

Offering a vast range of automation and processing technologies, including controllers, drive products, power distribution and control products, electrical discharge machines, laser processing machines, computerized numerical controllers, and industrial robots, Mitsubishi Electric helps bring higher productivity – and quality – to the factory floor. In addition, our extensive networks around the globe provide direct communication and comprehensive support to customers. The global slogan "Automating the World" shows the company's approach to leverage automation for the betterment of society, through the application of advanced technology, sharing know-how and supporting customers as a trusted partner. For more about the story behind "Automating the World" please visit: us.mitsubishielectric.com/fa/en/about-us/news-center/automating-the-world/

- About e-F@ctory

e-F@ctory is Mitsubishi Electric's integrated concept to build reliable and flexible manufacturing systems that enable users to achieve many of their high speed, information driven manufacturing aspirations. Through its partner solution activity, the e-F@ctory Alliance, and its work with open network associations such as The CC-Link Partners Association (CLPA), users can build comprehensive solutions based on a wide ranging "best in class" principle.
In summary, e-F@ctory and the e-F@ctory Alliance enable customers to achieve integrated manufacturing but still retain the ability to choose the most optimal suppliers and solutions.

*e-F@ctory, iQ Platform are trademarks of Mitsubishi Electric Corporation in Japan and other countries.
*Other names and brands may be claimed as the property of others.
*All other trademarks are acknowledged

- Media Contact

Pam Summers
Marketing Communications Manager
Mitsubishi Electric Automation
Pam.Summers@meau.com
+1 (847) 478-2415

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